Important: This website Privacy Policy describes privacy practices associated with this website. It is not intended to replace any separate financial privacy notice, disclosure, authorization, or other notice that may be provided in connection with a mortgage application or financial-services relationship.
Overview
This Privacy Policy applies to information collected through the Thompson Mortgage Team website and related website interactions. When you choose to contact us, request information, use an interactive website feature, or follow a link to begin a mortgage application, information may be collected directly by us or by the service provider operating the applicable feature.
By using this website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not submit personal information through the website.
Information We Collect
Depending on how you use the website, information collected may include:
- Contact information such as your name, email address, telephone number, and other information you voluntarily provide.
- Inquiry information such as questions, messages, mortgage interests, home-buying or refinancing goals, and other details you submit through website forms.
- Technical and usage information such as IP address, browser type, device information, referring pages, pages viewed, approximate location derived from technical data, and interactions with the website.
- Cookie and analytics information collected through cookies, pixels, analytics tools, or similar technologies when they are used on the website.
If you choose to begin a mortgage application through a third-party application platform, that provider may request additional financial or identifying information. Information entered directly into that provider's platform is subject to the privacy practices and notices applicable to that platform and the mortgage process.
How We Use Information
Information collected through the website may be used to:
- Respond to questions and requests for information.
- Communicate with you about mortgage products, services, or your stated goals.
- Connect you with the appropriate member of the mortgage team.
- Operate, maintain, troubleshoot, secure, and improve the website.
- Understand website traffic, engagement, and performance.
- Support marketing and advertising activities where permitted by law and consistent with applicable choices or consent.
- Prevent fraud, misuse, security incidents, or other prohibited activity.
- Comply with legal, regulatory, licensing, recordkeeping, and other applicable obligations.
Third-Party Services & Links
The website may link to or integrate services operated by third parties, including mortgage application technology, mapping services, social media platforms, review platforms, calculators, embedded content, and other external websites or tools. When you leave this website or interact directly with a third-party service, that third party's terms and privacy practices may apply.
We encourage you to review the privacy notices of any third-party service before submitting sensitive personal, financial, or identifying information.
Data Security
Reasonable administrative, technical, and physical safeguards may be used to help protect information from unauthorized access, use, alteration, or disclosure. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
For your protection, avoid sending highly sensitive financial information, account credentials, Social Security numbers, or similar information through ordinary website contact forms or unsecured email unless specifically instructed to use an appropriate secure method.
Your Choices
You may choose not to provide personal information through the website, although doing so may limit our ability to respond to certain requests. You may also use available browser or device controls to manage cookies and similar technologies.
If you no longer wish to receive non-transactional marketing communications from us, you may use the unsubscribe instructions provided in the communication, reply with an applicable opt-out request where supported, or contact us using the information below. Opting out of marketing does not necessarily prevent communications that are necessary to respond to your request, service a relationship, or satisfy legal or regulatory requirements.
Additional privacy rights may apply depending on your location and the information involved. Requests concerning applicable privacy rights may be submitted using the contact information below. We may need to verify your identity before fulfilling a request, and certain information may be exempt from a request under applicable law.
Children's Privacy
This website is intended for adults seeking mortgage-related information and services and is not directed to children under 13. We do not knowingly seek to collect personal information from children under 13 through this website. If you believe a child has provided personal information through the website, please contact us.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in the website, business practices, technology, or applicable requirements. When the policy is updated, the “Last updated” date at the top of this page will be revised. We encourage you to review this page periodically.
Contact Us
If you have questions about this website Privacy Policy or would like to submit a privacy-related request, contact:
This page is intended to explain website privacy practices in clear language. Mortgage transactions may be subject to separate privacy notices, disclosures, consents, and legal requirements. Those transaction-specific documents control where applicable.